Short codes in advertising for higher ROI

Ask any advertising guru and they will say that most effective advertising is when it has high recall value and/or call-for-action from the target audience.

Mobile advertising solves the dilemma to a large extent – target audience can be defined, advertisers’ details can be instantly saved on handsets, and contacted when required.

A UK based research has revealed that 44% of mobile users between the ages of 18 and 60, could not respond to advertising as they would have forgotten details of the advertisers. This is despite searching for the product/company. Mobile shortcodes are a great help in this scenario as mobile users are able to sent text to short codes and receive further information. (Article on the research)

Seems like the research collaborates what we have been saying so often :-)

 

3030 makes its presence felt

To give you an example of how 3030 is showing up, I shall talk about a typical day, a weekend.

Just imagine being stuck in traffic behind a slow moving auto rickshaw. It is but natural that you would notice what’s written behind it. I saw an advertisement for a website called propertysensex.com printed behind the auto. It said that one could SMS Sensex to 3030. I jumped!

Earlier in the morning, the last page of the newspaper had given me another glimpse of our very own 3030 beneath a full-page ad for UNITECH group’s new construction. Moving over to the supplement, I found 30308888 peeping from an Indiatimes promo. More surprise was in store as I flipped through the pages of India Today, and found another full page ad with 3030 in the contact information for a new car from the GM Motors stable.

Later in the day I stopped at a Barista outlet, and as I waited for my coffee, I flipped through their newsletter and found 3030 smiling at me from every single page of the tabloid sized newsletter.

Marathi TV watchers of India are seeing 3030 every single day on Mi Marathi, as they are asked to participate in a contest where they have to spot an umbrella and SMS the name of the serial to 3030.

The best part of my day was when I ended up at Elevate, the disco to unwind in the evening. I spotted a whole wall filled with 3030, as I stood in the queue for my turn to come! Must have been some 100-200 pamphlets with 3030 prominently displayed on them covering the wall.

This is another plus of our enterprise business; visibility to our short code. I am sure by the time it becomes 53030, I would have many more stories to tell!

Smita Rajan

The Sixth Estate

First was the King and his clergy; Second, the royalty; Third, the people; Fourth became the media; Fifth happened when Internet came in quietly and began reigning our everyday life; The Sixth Estate might as well be the little screen that we wake up to the sound of, sleep next to, and do many things with, in between!

None of the first five estates have escaped from the sight of the Advertising industry so far. So how come the sixth remains? Or does it?

The glitzy world of Advertising in India is slowly waking up to the potential of VAS on mobile as the powerful new medium. While the advertising industry in the west has been fast to harness the little mobile by pumping funds into the medium, one is yet to find a well-defined ad-spend in the Indian scenario.

According to an overseas mobile based ad-spend predictions report :

“Advertisers will spend some $11.35 billion worldwide on mobile advertising in 2011, according to a new Informa Telecoms & Media (a UK based research firm) study titled “Mobile Advertising Services: generating revenue through subsidized content,” reports Red Herring. Informa forecasts 2.1 billion mobile subscribers worldwide by the end of 2006, and nearly 4 billion by 2011. As mobile operators introduce less-expensive phones, faster networks, and cheaper service, they will need to increase the bottom line somehow – and that will be via ad-subsidized content, according to the study.”

Similar search to probe the Indian Advertising industry’s figures for mobile based VAS services as a medium did not fetch any worthwhile results. Even if there is some report that might have been missed, the “on-field” experience does prove the point.

Most enterprises resist using the medium of mobile VAS. At best, they treat an sms or voice messaging as a poor little communication tool, way below the all powerful mass media of radio, television and grudgingly, perhaps, the Internet. Only a few enterprises have shown foresight in discovering the two-way communication potential of this medium. Advertising agencies, though quite aware of what’s happening, seem to still treat this medium as a poor cousin to others.

Future students of mass media are likely to study the fascinating medium and analyzing why it did not catch on fast enough in India. They would see how:

·         It is a mobile – ATM Any Time Medium with numbers growing by the hour.
·         Customized to peoples’ needs and timings.
·         Once the infrastructure is in place, does not need too much production cost.
·         Non intrusive medium (SMS)
·         And saving the best for the last, the arsenal this medium derives power from… (just let this seep into the collective advertising conscious)… Well, we are talking about the all powerful feedback, the MIS, the incredibly transparent logs generated… who picked up the call, for how many seconds, how many times did a user play, what was his age, what brand does he prefer… as many W’s and H’s as you please!
This is what a mobile VAS application and content developer has on offer – a potent publicity medium and a post-activity survey (that comes back to you instantly, tells you the real story without any fudging…) all rolled into one, at lesser costs!! Too good to be true, eh?

Taking the case of a popular brand of cigarettes:-

Their need: surrogate advertising, sustaining user interest, innovation, brand building.   The response: SMS based application made operational quickly within a matter of days. The Result: An overwhelming public response from just 6 Indian cities it ran in for over 15 days. With the gathering of the data generated, the Cigarette Brand found the mobile VAS advertising a novel and very precise way of analyzing just who their typical customer is, and who could be converted, while the customer awaits in anticipation for the next scheme to roll out.

Every wind of change carries its share of nay sayers. It can be said that this is too static a medium with far to less a scope for creative exploration – that there’s only very limited one can do in 160 characters or 30 seconds of voice recording, after all.

Well, the only thing one can say is: You’d be surprised!

Divine blessings are just an sms away

Who is that one person in whose good books you always want to be in? Think about it? Except for agnostics and perhaps communists, most would opt for lord all mighty!

So whom do you revere? Siddhi Vinayak? Tirupati Balaji? Mata Sheravali? Shrinathji? Don’t you wish you could be blessed without taking those precious days off from your work and undertaking a journey to temples? If only you could offer prayers from comfort of your residence? How wonderful it would be to have the facility of puja being conducted by priests of the temple by paying for it by just sending a sms. Religion based ringtones have already captured the imagination and a sizeable chunk of the ringtone market. In a country where religion is such an integral part of life, perhaps this m-commerce application will break the mental barrier against mobile based purchasing.

And then we can look forward to a bouquet of services – special ringtones, video streaming of the puja offering, blessed sms messages that can be forwarded to friends and relatives. It would also offer great advertising opportunity to manufacturers of puja products, hotels near temples, special religion based travel schemes, courier service (after all some courier company will bring prasad for you).

Search is the King

Search function is increasingly becoming available to mobile subscribers especially with the spread of technologies like GPRS, WCDMA, HSDPA. The knowledge of geaographical location of the mobile handset adds an important dimension to search on mobile (LBS application). Subcriber’s query about specifics like ATMs, restaurants, hospitals, hotels in his area of usage will be instantly answered.The success of search depends on content aggregation and backend support. In this scenario a surge in demand and supply content aggregators can be expected. This will provide a fillip to mobile advertising. Not too far in future, mobile advertising will give a run for money to currently more prevalent form of advertising like TV and print media.

Its time to sharpen those pencils – expect a surge in demand for content writers!!

Hop on to One97 BrandWagon!

The marketing society of premier B-school, Faculty of Management Studies, along with Brand Reporter and One97 Communications presents One97 BrandWagon, the Brand’s Conclave. The event draws participation from market leaders like Sanjeev Bhargava, COO FCB Ulka, Trivikram Thakore, Head-Brand mobile devices Motorola, Lakshmi Dutta Gupta, VP client services O & M, Pankaj Wadhwa, MD Kidstuff Events & Promos amongst others.

Venue : Shri Shankar Dayal Auditorium
              Faculty of Music & Arts
              Near Department of Social Work
              North Campus, Delhi University
Date : 21st December 2006
Time : 9.30 a.m. onwards

For details contact Smita Rajan at 09818760154

Internet on mobile in India

The mobile subscriber base is six times the number of people in India who have a desktop computer. In next few years more Indians are expected to access internet through their mobile devices than through any other means. Search is the most in-demand service. SMS-based search has been tested to satisfy searchers who lack the patience to grapple with a WAP browser and slow connection speeds. But the need to make web search capability available is driving the telecom operators to form partnerships with web-search players. Advertising has always been the major source of revenue and Google has taken the first step by launching mobile advertisements (as a part of its search service). The advertisement would trigger a phone call instead of opening up the advertisers web page web page when clicked – a “call-on-select functionality”. (Main story)Â